“Remember not only to say the right thing in the right place, but…to leave unsaid the wrong thing at the tempting moment." — Benjamin Franklin
We live in a world where it seems civility has gone out of style; where good manners and kindness have given way to rudeness and impatience. Whether we’re driving our cars, standing in line, or exploring the Internet, we are likely to come up against meanness and anger over everything from the ridiculous to the sublime.
Some attribute this bad-temperedness to our high-tech mentality. Time-saving gizmos designed to improve our lives, from microwaves to e-mail, have made us less patient, and their facelessness has emboldened some of us to say things we’d otherwise keep to ourselves.
Such incivility can be so discouraging that we might think, “If you can’t beat ‘em, join ‘em.” But we don’t have to fall in step with harbingers of bad manners and bad moods. By keeping ourselves above the fray, we might even bring civility back into fashion, even if it’s just in our own backyard.
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